Quality Policy

QUALITY POLICY STATEMENT

Eternal Engineering will make the satisfaction of customer’s needs our primary goal by working with customers to establish and satisfy their regulatory and statutory requirements now and in the future. Effective communication arrangements have been established to assist with the feedback of information relating to the supply of services. Information is analysed and used to continuously improve the company’s processes.

Scope – CNC Machine Services 

We have adopted a risk-based approach to quality management and achieve this by forward planning, monitoring risks, opportunities, and compliance obligations of the quality management systems. We actively monitor the needs and interests of relevant interested parties and issues that could affect the quality management system and its business objectives.

We will promote an environment that recognises the contribution of our staff to the success of the business and encourage their involvement and development.

Eternal Engineering Ltd are committed to:

· Ensuring continuous effectiveness of the QMS.

• Providing the resources required to effectively manage the system.

· Providing a framework for monitoring and reviewing quality objectives.

· Demonstrating commitment & ensuring the quality objectives are communicated, understood, and implemented.

· Ensuring that the QMS is regularly reviewed at the management review meetings for suitability

· Continually trying to improve our overall provision.

· Building a mutually profitable relationship with our customers, ensuring their long-term success, through the understanding of their needs and the needs of their customers.

It is the responsibility of Eternal Engineering management team to lead the implementation and operation within the standards  and to involve all staff through a programme of continuous improvement and effective teamwork. 

Both Directors will take responsibility and ownership of the quality management system and will ensure that the company adheres to this and its improvement moving forward. 

Approved by:

Andrew Dakin        Joseph Gibson

Director                   Director